Privacy Policy

Superior Home  is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.superior-home.com, and purchase our products. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We Collect

We may collect and process the following data about you:

1. Personal Identification Information:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information

2. Technical Data:

  • Internet Protocol (IP) address
  • Browser type and version
  • Time zone setting
  • Browser plug-in types and versions
  • Operating system and platform

3. Usage Data:

  • Information about how you use our website
  • Products and services you view or search for

4. Marketing and Communications Data:

  • Your preferences in receiving marketing from us
  • Your communication preferences

How We Use Your Information

We use the information we collect in various ways, including to:

  • Process your orders and manage your account
  • Improve our website and your shopping experience
  • Send you promotional information, such as newsletters
  • Respond to your comments and questions
  • Provide customer support
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, and data analysis.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at support@superior-home.com.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@superior-home.com 

Phone: +44 330 822 2211

Address: 60, Westbury Hill, Westbury Trym

Thank you for trusting Superior Home with your personal information. We are committed to keeping it secure and providing you with a great shopping experience.

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